Thursday, November 10, 2011

Print Spooler service repeatedly close unexpectedly after print a PDF to a HP printer

If a Print Spooler service repeatedly close unexpectedly after print a PDF to a HP printer, you will receive a error in event viewer like the following:

Event Type:        Error
Event Source:        Application Error
Event Category:        (100)
Event ID:        1004
Date:                10/6/2011
Time:                10:57:45 AM
User:                N/A
Computer:       
Description:
Faulting application spoolsv.exe, version 5.1.2600.2180, faulting module zSR.DLL, version 6.20.1625.0, fault address 0x00024281.

Please try to use the following method to solve the problem.

1. net stop “spooler”

2. del /S /Q c:\windows\system32\Spool\Printers\*

3. net start “spooler”

If the problem have been repeatedly occur, please check the printer driver is it up-to-date and also the firmware of the printer is it up-to-date.

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Free Screen Video Capture by Topviewsoft

Screen capture and screen recording tool to record screen activities and sounds into standard AVI video files.
Which is support Windows 7 64bits
http://www.topviewsoft.com/ Print Friendly and PDF
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Lenovo have (IBM) ThinkVantage System Update (TVSU), now DELL have Dell Client System Update (DCSU)

In the past, some users may be think that Lenovo is more easy to use or manage since it have a software for retrieving and installing updates for BIOS, drivers, and system software released by Lenovo. No need to go to Lenovo support site, download and individually install many separate components.

Now, DELL also have DELL Client System Update (DCSU) application provides update capabilities for Dell OptiPlex, Latitude and Dell Precision client platforms. DCSU is locally installed on the target system. It includes support for retrieving and installing updates for BIOS, drivers, and system software released by Dell.

Download - DCSU
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R306307&SystemID=prec_m6400&servicetag=&os=WLH%20%20&osl=en&deviceid=23400&devlib=0&typecnt=0&vercnt=5&catid=-1&impid=-1&formatcnt=0&libid=36&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=461822

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Dell Client System Update (DCSU)

In the past, we need to download and install or upgrade DELL machine driver individual.

Now, we have a new free software provide by DELL - Dell Client System Update (DCSU).
The Dell Client System Update (DCSU) application provides update capabilities for Dell OptiPlex, Latitude and Dell Precision client platforms. DCSU is locally installed on the target system. It includes support for retrieving and installing updates for BIOS, drivers, and system software released by Dell.

Reference:
http://www.delltechcenter.com/page/Dell+Client+System+Update
http://content.dell.com/us/en/enterprise/client-systems-management-components-tools-and-utilities
http://en.community.dell.com/dell-blogs/enterprise/b/tech-center/archive/2011/02/07/dell-repository-manager-and-dell-client-system-update-better-together.aspx
Download - DCSU
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R306307&SystemID=prec_m6400&servicetag=&os=WLH%20%20&osl=en&deviceid=23400&devlib=0&typecnt=0&vercnt=5&catid=-1&impid=-1&formatcnt=0&libid=36&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=461822

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