Friday, October 3, 2014

Copier/MFD management printing solution and Octopus Solutions

Canon
uniFLOW
https://www.canon.com.hk/en/business/solution/businessSolutionDetails.do?solid=10006

Xerox
ApeosWare My Document Portal PRO (AMDP)
http://www.fujixerox.com.hk/en_us/solutions/office-solutions/manageability/apeosware-my-document-portal-v3-pro

Ricoh
PaperCut MF
http://www.ricoh.com.hk/en/servicesandsolutions-p2871.aspx

Sharp
OSA
http://www.sharp-world.com/products/copier/docu_solutions/osa/index.html

Konica Minolta
Print Accounting (PSES)
http://www.konicaminolta.hk/hk/en-us/product-detail/22-46-163/software-solution/business-solutions/print-account#d01

Octopus solution

Xerox
http://www.fujixerox.com.hk/en_us/solutions/office-solutions/manageability/octopus-solutions

Konica Minolta
http://www.konicaminolta.hk/hk/en-us/product-detail/6-10-144/octopus-card-copying-printing-system/octopus-card-copying-printing-system/octopus-card-copying-printing-system#d01 Print Friendly and PDF
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Check DELL or HP or IBM warranty web link


Check DELL Warranty
http://www.dell.com/support/home/us/en/19/Products/?IsTag=False&IsInvalidSelection=False

 

Check HP Warranty
http://h20565.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1406691398345.876444892.492883150
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en


Check IBM Warranty
http://www-947.ibm.com/support/entry/portal/wlup

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Thursday, September 11, 2014

Some tools for Harddisk wipe, data secure delete

Full harddisk wipe
1. Darik's Boot and Nuke
http://sourceforge.net/projects/dban/

2. Data Lifeguard Diagnostic for Windows
http://support.wdc.com/product/download.asp?groupid=612&sid=3

 

Data secure delete under OS
1. Eraser
http://eraser.heidi.ie/

2. How to Overwrite Deleted Data using the "Cipher" Command in Windows
http://www.sevenforums.com/tutorials/276046-cipher-command-overwrite-deleted-data-windows.html

3. SDelete
http://technet.microsoft.com/en-us/magazine/2009.08.utilityspotlight.aspx
http://technet.microsoft.com/en-us/sysinternals/bb897443.aspx

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Monday, September 1, 2014

How to run flash player on portable firefox 31

Copy the following files from a machine which is installed flash player plugin

flashplayer.xpt
FlashPlayerPlugin_14_0_0_145.exe
NPSWF32_14_0_0_145.dll

to “C:\<Firefox directory>\FirefoxPortable\App\DefaultData\plugins” and “C:\<Firefox directory>\FirefoxPortable\App\Firefox\plugins”

(Remark: You need to create the folder "plugins" if it is missing - I find this path from appinfo.ini under "C:\<Firefox directory>\FirefoxPortable\App\AppInfo")

* After you start the firefox
I also find that those files being copy to C:\<Firefox directory>\FirefoxPortable\Data\plugins

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Nokia Lumia 520 and 525 Lumia Cyan (WP 8.1) update released

The Nokia Lumia 520 and 525 Lumia Cyan update just released in HK and I got those update to 520 and also 525 at last Friday (29 Aug)

image

http://www.nokia.com/global/support/software-update/wp8-software-update/wp8-availability-in-asia-pacific/

The screen capture of those updates

525

Step 1: Apply 8.0.10532.166 patch, it take 5 to 10 mins for the update (To prepare to upgrade to WP 8.1)

image

Step 2: Appy 8.1 update (8.10.12393.890)

image

Step 3: Accept the EULA

image

Wait for the installation complete, after that you will running on Windows Phone 8.1 (Nokia Lumia Cyan)

 

520 (Same at 525)

image

image

 

If you are using Nokia Lumia 520 and 525, you must install this update. The Lumia Cyan and also Windows Phone 8.1 will provide you very great user experience on Windows Phone. The Windows Phone 8.1 provide a lot of improvement when compare with 8.0 GDR3. Looking forward to the 8.1 GDR1 update to provide more improvement.

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Monday, July 21, 2014

VMware View Don’t

Don't do item on VMware View:


1. Rename DataCenter name on vCenter - it will cause the view administrator malfunctions
2. Rename VM - since the VMware view administrator will not recongize this renamed VM
3. Rename folder contain VM which is created by vmware view administrator when create VDI pool, if the folder being rename, the view administrator will not able to manage this VDI pool.
4. VMware View - protocl error - login the VM via vSphere or RDP and reboot it. (don't use VMware Tools to restart the guest OS)

VMware View is very depend on vCenter, if vCenter manufuntion, many administration tasks cannot perform on VMware view administrator.

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Lotus notes 8.5 temporary folder on Windows 7

C:\Users\<username>\AppData\Local\Temp\notes<XXXX> Print Friendly and PDF
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How to solve the IE 11 connect to Windows Server 2008 R2 Internet printing – the “connect” buttom is missing and cannot install printer via IPP

Solution: Put the website to compatibility mode and also into intranet zone.

Reference:
http://social.msdn.microsoft.com/Forums/ie/en-US/3aa9d115-d17e-4e37-8660-c46c312bc3d0/connect-link-does-not-present-for-ipp-connection-for-metro-ie10-in-windows-8-os?forum=ieextensiondevelopment


http://social.technet.microsoft.com/Forums/windowsserver/en-US/3b305511-f6d6-417b-b765-11bc9e4e195b/connect-link-is-missing-under-printer-action-on-internate-printing-web-page-on-win-2008-r2?forum=winserverprint

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Microsoft, Google, IBM cloud service of communicationa and collaboration

  Microsoft Google IBM
Service name Office 365 Google Apps for business IBM SmartCloud for Social Business
Service models SaaS SaaS SaaS
Deployments models Public cloud Public cloud Public cloud
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Microsoft and IBM communication and collaboration product

  Microsoft IBM
Email Server Exchange Server Domino
IM Lync Sametime
Email Client Outlook Lotus notes
Collaboration SharePoint Connections
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Sunday, July 6, 2014

Neo X5 mini firmware upgrade (Android OS 4.1.1 to 4.2.2) – Backup all data first

The Neo X5 mini is running on Android 4.1.1 like the following:

IMG_20140629_222721 (Large)

To upgrade to 4.2.2, you need a USB type A to USB type A cable to connect to a PC.

WARNING:

Backup all data before you do the Restore, all data will be lost.

***After the computer indicates the restore process is done, system will reboot itself immediately and therefore
you SHOULD NOT unplug the power for at least another 5 minutes to allow the rest of the recovery process to complete.
We recommend you to do the flashing with the HDMI connected to a display so that the whole process can be seen on screen.
Incomplete flashing will lead to firmware corruption and system abnormalities.***

(The whole upgrade process will take around 8 minutes, 3 minutes flashing restore through a PC,
and 5 minutes to recover after restoring, please DO NOT unplug the power during the process until you enter the Android OS
for the 1st time or system might be corrupted.)

The upgrade steps at the following:

1. Download the latest firmware for NEO X5 mini - http://www.minix.com.hk/Support.htm

The NEO X5mini 4.2.2 4th FW Release (0311) download link:

http://www.minix.com.hk/Support/14031812195232.html 

image

2. Go to Setup –>Devices –> USB, select “Connect to PC”

IMG_20140629_215309 (Large)

3. Run the “DriveInstall.exe” to install the driver for connect Neo X5 mini (Optional – if install those rockusb driver before you might skip this steps)

image

4. Run the “RKBatchTool—1.7.exe”

image

5. Select the firmware and click “Restore”:

Capture

6. When you see the following message, the Neo X5 mini should be rebooting and please wait for the upgrade complete.

Capture2

7. The first time start up of the X5 after upgrade, you will ask for select the launcher.

IMG_20140629_231103 (Large)

8. You will see the Android verison is 4.2.2 now.

IMG_20140629_231416 (Large)

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Tuesday, June 17, 2014

HP Controller P420i (embedded) hardware error (Update)

The server BSOD and reboot unexpectedly, after the server power on, the following error have been occur:
A controller failure event occurred prior to this power-up. (Previous lock up code = 0x13)
 image
The problem is hardware failure, the P420i RAID controller Flash Based Write Cache (FBWC) memory module need to replace:
image
Solution:
Replace the fault P420i controller - 2GB Flash Based Write Cache (FBWC) memory module.
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Monday, June 2, 2014

SMS 2003 SP3 Post hotfix apply

1. Apply Hotfix KB941214 (Updated Client.MSI)

A hotfix rollup package that provides an updated Client.msi is available for Systems Management Server 2003

http://support.microsoft.com/kb/941214/en-us

The SMS client version on them is 2.50.4253.3108

Site reset - Click “Yes”

 

2. Apply Hotfix KB971225 (Windows 2008 & Vista detection)

http://support.microsoft.com/kb/971225/en-us

After you apply this hotfix, follow these steps on the SMS site database server:

1. Stop the following services:

· SMS_SITE_COMPONENT_MANAGER

· SMS_EXECUTIVE

2. Find the Update.sql script in the following folder:

Drive:\SMS\Logs\KB971225

Note In this step, the Drive placeholder represents the drive on which SMS 2003 is installed.

3. Open the Update.sql script in a Microsoft SQL Server query tool, and then run this script against the SMS database. To do this, follow these steps:

a. Copy the Update.sql file to the SMS 2003 database server.

b. Click Start, point to All Programs, point to Microsoft SQL Server, and then click Query Analyzer.

c. Connect to the SQL server.

d. On the Query menu, click Change Database.

e. Click the name of the SMS database, and then click OK.

f. On the File menu, click Open.

g. Open the SMS\Logs\KB971225 folder, click Update.sql, and then click Open.

h. On the Query menu, click Execute.

4. Start the following services:

· SMS_SITE_COMPONENT_MANAGER

· SMS_EXECUTIVE

 

3. Apply Hotfix KB974014 (Windows 7 and Windows Server 2008 R2 support)

http://support.microsoft.com/kb/974014/en-us

 

4. Reboot server Print Friendly and PDF
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Sunday, June 1, 2014

How to install a certificate to a Windows Server 2008 R2 SP1 from a Windows Server 2003 R2 SP1 Standalone CA which is the certificate enrollment Web pages is not patch

How to install a certificate to a Windows Server 2008 R2 SP1 from a Windows Server 2003 R2 SP1 Standalone CA which is the certificate enrollment Web pages is not patch (http://support.microsoft.com/kb/922706/en-us)

Since the Windows Server 2008 R2 cannot download and install the Root CA certificates and also request a client certificates from a Windows Server 2003 R2 SP1 Standalone CA which is the certificate enrollment Web pages is not patched.

We will need a Windows XP (Or Windows Server 2003) machine to complete the task.

Download the Root CA certificates

1: On a Windows XPstart the Internet Explorer
2. Go to the certificate server website (in our case http://abc....../certsrv)
3. Click on Download CA certificate, certificate chain, or CRL
4. Click Download CA Certificate chain and save it on the machine.
5. Once the certificate is downloaded, copy it to the unmanaged Windows Server 2008 R2 (Our target monitored server)

6. Login the unmanaged Windows Server 2008 R2

7. Open an MMC connect to Local Computer and load the certificates snap-in (Local Computer)
8. Go to Trusted Root Certification Authorities right click, all tasks, import and import the Root CA.

Request the unmanaged Windows Server client certificates and installation

1. start the Internet Explorer
2. Go to the certificate server website (in our case http://demo-dc01/certsrv)
3. Click on Request a certificate, choose Advanced certificate request next click

Create and submit a request to this CA

On the Advanced Certificate Request page, do the following:

  1. Under Identifying Information, in the Name field, enter a unique name, for example, the fully qualified domain name (FQDN) of the computer you are requesting the certificate for. For the remaining fields, enter the appropriate information.

clip_image001Note

Event ID 20052 of type Error is generated if the FQDN entered into the Name field does not match the computer name.

 

  1. Under Type of Certificate Needed:
    Click the list, and then select Other.
    In the OID field, enter 1.3.6.1.5.5.7.3.1,1.3.6.1.5.5.7.3.2
  2. Under Key Options, make the following selections:
    Click Create a new key set
    In the CSP field, select Microsoft Enhanced Cryptographic Provider v1.0
    Under Key Usage, select Both
    Under Key Size, select 1024
    Select Automatic key container name
    Select Mark keys as exportable
    Clear Export keys to file (not required for Windows Server 2008 AD CS)
    Clear Enable strong private key protection
    Click Store certificate in the local computer certificate store.
  3. Under Additional Options:
    Under Request Format, select CMC
    In the Hash Algorithm list, select SHA-1
    Clear Save request to a file
    In the Friendly Name field, enter the FQDN of the computer that you are requesting the certificate for.
  4. Click Submit.
  5. If a Potential Security Violation dialog box is displayed, click Yes.
  6. When a Certificate Pending page displays, close the browser.

To approve the pending certificate request

  1. Log on to the computer hosting Certificate Services as a certification authority administrator.
  2. On the Windows desktop, click Start, point to Programs, point to Administrative Tools, and then click Certification Authority.
  3. In Certification Authority, expand the node for your certification authority name, and then click Pending Requests.
  4. In the results pane, right-click the pending request from the previous procedure, point to All Tasks, and then click Issue.
  5. Click Issued Certificates, and confirm the certificate you just issued is listed.
  6. Close Certification Authority.

To retrieve the certificate

  1. Log on to the computer where you want to install a certificate (for example, the gateway server or management server).
  2. Start Internet Explorer, and connect to the computer hosting Certificate Services (for example, http://<servername>/certsrv).
  3. On the Microsoft Certificate Services Welcome page, click View the status of a pending certificate request.
  4. On the View the Status of a Pending Certificate Request page, click the certificate you requested.
  5. On the Certificate Issued page, click Install this certificate.
  6. In the Potential Scripting Violation dialog box, click Yes.
  7. On the Certificate Installed page, after you see the message that Your new certificate has been successfully installed, close the browser.

On Windows XP

Step 4: Open an MMC connect to Local Computer and load the certificates snap-in (Local Computer)

Step 5: Go to Personal, select the client certificate which is you just installed right click, all tasks, export -> “Personal Information Exchange - PKCS #12 (.PFX)

  1. In the new wizard kill “Next”
  2. Select “Yes , Export the private key”
  3. Click “Next”
  4. Select “Personal Information Exchange – PKCS #12 Certificates (PFX)”
  5. Select “Enable Strong protection (requires IE5.0, NT4 SP4 or above)”
  6. Click “Next”
  7. Type a password for the certificate twice and kill “Next”
  8. Select “Browse” c:\serverFQDN.pfx”
  9. Click “Next”
  10. Check the export information and if correct kill “Finish”
  11. Click “OK” to finish the export

Save the .pfx on desktop and copy it to the unmanaged Windows Server 2008 R2

Install the Client certificates on unmanaged Windows Server 2008 R2

  1. Login the Windows Server 2008 R2
  2. On the start menu kill “Start” and “Run”

  3. Type “cmd”

  4. Navigate to > cd “program files\System Center Operations Manager 2007\Supportools\i386”

  5. Type >MOMcertimport.exe “c\:servername.domain.com.pfx” or “c:\servername.pfx”

  6. Type the asked password for the certificate import and press “Enter”.

  7. The certificate is now imported in OpsMgr 2007.

  8. Restart the “OpsMgr Health Service” on the server.

Reference:

How to Obtain a Certificate Using Windows Server 2003 Stand-Alone CA in Operations Manager 2007

http://technet.microsoft.com/en-us/library/bb735417.aspx

How to use Certificate Services Web enrollment pages together with Windows Vista or Windows Server 2008

http://support.microsoft.com/kb/922706/en-us

Update for Windows Server 2003 (KB922706)

http://www.microsoft.com/en-us/download/details.aspx?id=4758

http://www.toolzz.com/?p=279

http://blogs.technet.com/b/operationsmgr/archive/2009/09/10/step-by-step-for-using-certificates-to-communicate-between-agents-and-the-opsmgr-2007-server.aspx Print Friendly and PDF
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GPO WMI Filter to use computer name and also OS version as condition

Select * from win32_operatingsystem where (CSName like "abc00%") and (version like "6.1%" and producttype = "1")

 

Reference:

https://www.simple-talk.com/sysadmin/general/group-policy-and-wmi,-a-wonderful-combination/

http://www.grouppolicy.biz/2010/02/how-to-find-and-use-wmi-values-for-group-policy-filtering/

http://msdn.microsoft.com/en-us/library/aa394239(v=vs.85).aspx

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Using a PowerShell command to retrieve the OEM license Key (Windows 8/8.1/2012/2012R2)

(Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey

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HP Smart Storage Administrator (SSA) cannot access

HP Smart Storage Administrator (SSA) - HP SSA replaces the existing HP Array Configuration Utility (ACU) which is need to enable HP Intelligent Provisioning. Since when press F5, it will load to Intelligent Provisioning and then transfer to SSA

If the Intelligent Provisioning was disabled, it would impact the F5.

Solution:

Enable the Intelligent Provisioning. To enable the Intelligent Provisioning, press F9 RBSU (BIOS)

Reference:
http://h30507.www3.hp.com/t5/Coffee-Coaching-HP-and-Microsoft/Introducing-HP-Smart-Storage-Administrator-for-ProLiant-Gen8/ba-p/147053#.U0-U-emKCM8

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What's up gold 16.2 TFTP

Error:
1. Download request from <IP>. Forbidden due to security rules.

Solutions:
Go to options -> Security Transfer Permissions:
"Allow downloads and uploads" or "Allow downloads only"

 

Error:
2. Client: <IP> File name: <filename>  I/O error during download. Access violation getting file outside the root folder

Solutions:
Create a folder under root folder (default: C:\tftp-root\) and put those files under this sub folder (e.g. C:\tftp-root\subfolder)

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Prepare IIS 7.5 for VMware VCSA update repository

To prepare IIS 7.5 to be VMware VCSA update repository, the update file extension (.sig) need to add to the website root folder of the update repository.

The overview of the steps at the following:

1. Go to the website –> select “MIME Tyeps”
2. Add the ".sig" (Extension),  MIME Type (text/xml), Entry Type (Local)

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SSH to get user list on iLO local DB

> Cd map1
> Show accounts1

Remark use show command in different level will able to check what kind of command able to use

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HP iLO 3 cannot upgrade firmware from 1.1x to 1.5x

HP iLO3 cannot upgrade firmward from 1.1x (e.g. 1.16) to 1.5x (e.g. 1.50)

image

Solution:

Upgrade the firmware from 1.1x to 1.26 or 1.28, then upgrade to 1.5x

Reference:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_efb5c0793523e51970c8fa22b053ce01=wsrp-navigationalState%3DdocId%253Dmmr_kc-0107776-3%257CdocLocale%253Den_US&javax.portlet.tpst=efb5c0793523e51970c8fa22b053ce01&sp4ts.oid=4154735&ac.admitted=1401635580482.876444892.492883150

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HP 300GB 6G SAS 15K LFF (3.5") (EF0300FARMU) upgrade firmware

HP 300GB 6G SAS 15K LFF (3.5") (EF0300FARMU) cannot upgrade firmware from HPD0 to HPD6.

It need to upgrade from HPD0 to HPD5 and then upgrade to HPD6.

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Thursday, May 22, 2014

VMware Horizon (VMware View) Misc Technotes

1. Link clone is require View composer

2. There are two type VDI VM – Full virtual machine (full clone) and link clone

3. VMware View require vCenter

4. View connection server – receive client connection and also management server for view

5. View security server – like a proxy (gateway) to allow client connect instead of connect the connection server directly. All client connection will be redirect from security server to connection server and then able to use VDI. The security server is no management role.

6. View storage accelerator -> reduce boot storm issue by using ESXi host cache.

7. Domain account on VMware View is used for join domain of VM child.

8. Transfer Servers -> for VMware view offline/local mode (e.g. laptop user need to use view offline)

9. The Transfer server for those local mode user to download (click-out) and upload (click-in)

10. Link clone by reference the persistent disk

11. View connection server

Blast Secure Gateway -> for using html5 to connect those VDI instead of using PCoIP

Disadv: The performance of the view will be decrease.

12. Guest System – prerequisites: Network needs DHCP

13. Link clone will be use the snapshot for link clone machine, it will not affect by parent disk change

14. Full clone (Full Virtual Machine) from VM template.

15. Desktop Delivery Model -> Manual Pool, Automated Pool and Terminal Service Pool

The Link clone is used for automated pool only

16. User assignment -> dedicate and floating

17. Recompose is I/O demanding

18. Link clone VM create from replica, the replica is full clone from parent image’s snapshot

19. Provisioning settings change need to Recompose

20. Recompose is required when parent VM update, otherwise those linked clone VM did not update

21. Recompose will recreate new replicate and delete the current replicate.

22. Refresh will not create new replicate

23. Rebalance will help to reassign the VM on different ESXi host and datastore via vMotion and DRS

24. If DRS disable, rebalance still work.

25. All Recompose, refresh and rebalance need down time. ALL VM will be poweroff.

26. Naming setting need to handle carefully, otherwise provisioning fail, then need to re-components.

27. Full clone must use sysprep

28. Persistent disk for redirect Windows user profile (Only available for dedicate VM – user assignment) Floating user assignment need to use windows folder redirection or roaming profile. VM also provide View Persona Management like roaming profile. The disposable disk for Windows temp file

29. Local session via vSphere client to connect VM, remote session via VMware View

30. ThinApps need to locate on file server, VM need to able to access this file server. Print Friendly and PDF
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Some Microsoft Product Patch Overview

Software Verison  Service Pack (SP) Cumulative Update (CU) Hotfix Hotfix rollup Hotfix Package Cumulative hotfix Update Rollup (UR) Security Rollup (SRP) Service Release (SR)
Windows Server NT4 X   X         X  
2000 X   X       X    
2003/2003 R2 X   X            
2008/2008 R2 X   X X          
2012/2012 R2 X   X            
SQL Server 2000 X         X      
2005 X X              
2008/2008 R2 X X              
2012 X X              
2014 X X              
MOM 2005 X   X            
SCOM 2007/2007 R2 X X X            
2012/2012 R2 X   X       X    
SMS 2003 X     X          
SCCM 2007/2007 R2/2007 R3 X X              
2012/2012 R2 X X              
DPM 2007 X     X          
2010 X     X          
2012/2012 R2 X           X    
SharePoint 2003 X X X            
2007 X X              
2010 X X              
2013 X X              
Office 97 X               X
2000 X   X            
XP X   X            
2003 X X X            
2007 X X X            
2010 X X X            
2013 X X X            
OCS 2007/2007 R2   X X            
Lync Server 2010   X X            
2013   X X            
Exchange Server 5.5 X   X            
2000 X                
2003 X                
2007 X           X    
2010 X           X    
2013 X X              
ISA 2000 X   X            
2004 X   X            
2006 X   X            
TMG 2010 X     X          
App-V 4.6 X       X        
5 X       X        

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